Privacy Policy
Last updated: 7 May 2026
Affordable Residency respects your privacy and is committed to processing personal information responsibly and in line with the Protection of Personal Information Act, 2013 (POPIA), where applicable.
1. Information We Collect
We may collect personal information you provide directly, including:
- Name and surname
- Email address
- Phone number
- Account details and login information
- Profile information you choose to submit
- Messages, forms, feedback, survey responses, and enquiries
2. Why We Collect Personal Information
We collect and process personal information to:
- Create and manage your account
- Provide platform services and municipal or community-related functions
- Respond to enquiries, messages, and support requests
- Improve platform functionality, safety, and user experience
- Maintain records and comply with legal or operational requirements
3. Legal Basis and Consent
By using this platform and submitting your personal information, you acknowledge that your information may be processed for the purposes described in this policy. Where consent is required, we rely on the consent you provide through your use of forms, registrations, and cookie choices.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers, administrators, or authorised operators only where reasonably necessary to operate the platform, fulfil services, or comply with legal obligations.
5. Cookies and Similar Technologies
This website may use cookies and similar technologies for essential functionality, accessibility preferences, login sessions, language settings, analytics, and user experience improvements. You can review more detail in our Cookie Policy.
6. Data Security
We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No internet-based service can guarantee absolute security.
7. Retention
We keep personal information only for as long as reasonably necessary for the purpose it was collected, to comply with legal obligations, or to support legitimate operational requirements.
8. Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
9. Contact
If you have questions about this Privacy Policy or how personal information is processed on this platform, please use the contact page.